Frequently Asked Questions
Everything you need to know about Moondog Bait style and service.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their gear sooner.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Moondog Bait clothing?
To preserve the life of your garments, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.